Headshot of Andrew G. Hargreave

Andrew G. Hargreave, III

Strategic IT Director & Infrastructure Architect

“I align technology initiatives with long-term business goals, driving operational efficiency and leading transformative IT projects.”

Headshot of Andrew G. Hargreave

About Me

I hold a Bachelor of Science in Computer Information Systems from DeVry Institute of Technology and began my career as a developer focusing on dBase III, FoxBase/Pro, and Clipper. Over thirty years, I’ve progressed to strategic IT leadership roles—most recently as Technical Director, Infrastructure & Data Center Operations Manager at 84.51° (a Kroger Company).

At 84.51°, I directed enterprise-wide infrastructure strategies, led teams of 4–13 engineers, and managed storage platforms (Dell ECS, PowerScale, Oracle ZFS, PureStorage, Synology) to ensure high availability and disaster recovery readiness. I drove automation with Ansible, PowerShell, and Bash to standardize operations and achieved NIST SP 800-53 compliance to bolster security.

Earlier, I founded agh3 IT Services LLC (2006–2016) in Shorewood, IL, providing end-to-end IT consulting for small businesses and non-profits—designing secure networks, implementing proactive monitoring, and delivering website development and offsite backup solutions.

Prior to that, I worked at various software consulting firms building and managing their network infrastructure. I also worked at TLC Netowrks where I provided a wide range of IT services for small to medium sized businesses.

Career Timeline

  • 1987

    Began career as a software developer (dBase III, FoxBase/Pro, Clipper)

  • 1989–2002

    Geneer (RDI Software): Fox Technology Group Lead → Network Lead → Director of Technical Infrastructure

  • 2002–2005

    TLC Networks Inc.: Network Technology Architect / Senior Information Security Engineer

  • 2005–2006

    AgileTek LLC: Network Technology Architect & Chief Security Office

  • 2006–2016

    Founded agh3 IT Services LLC (IT consulting, networking, hosting)

  • 2012–2025

    84.51° (Market6): Technical Director IT Infrastructure team & Data Center Ops Manager (impacted by company-wide restructure)

  • 2025–Present

    Focusing on consulting and portfolio engagements, taking online courses covering topics of 3D printing, GenAI, and Cloud Technologies (AWS/Azure/GCP)

Skills & Technologies

  • IT Strategy
  • Enterprise Infrastructure
  • Cloud Computing
  • Virtualization
  • Data Center Operations
  • Cybersecurity
  • Disaster Recovery
  • DevOps Automation
  • Vendor Management
  • NIST Compliance
  • Network Architecture
  • Team Leadership
  • Budgeting & Procurement
  • Scripting (Ansible, PowerShell, Bash)

Services

IT Consulting & Strategy

Evaluate existing infrastructure, develop roadmaps aligned to business goals, and plan technology investments.

Network Design & Deployment

Design, secure, and maintain LAN/WAN architectures; implement VLANs, QoS, and VPNs for multi-site connectivity.

Firewall & Security Solutions

Deploy OpnSense, Cisco ASA, or Meraki; configure VPNs; integrate intrusion detection for robust perimeter defense.

Server/Desktop/Mobile Management

Full lifecycle support: procurement, configuration, patch management, and decommissioning for Windows, Linux, and macOS endpoints.

Website Development & Hosting

Custom WordPress or static sites; hosting on commercial or self-hosted servers; SSL/TLS management and performance tuning.

Email Services & Migration

Migrate to Office 365 or Google Workspace; configure Exchange Server; implement advanced spam filtering.

Offsite Backup & Disaster Recovery

Design automated backup solutions with iDrive, Commvault, Veeam, or Proxmox Backup Server; test DR runbooks for reliability.

Proactive Monitoring & Support

Deploy Zabbix, Nagios, or Zerto; configure email/SMS alerts to catch and resolve issues before they impact operations.

Testimonials

“Andrew is famous for inventing his own creative solutions to difficult problems… he truly lives up to the nickname ‘MacGyver’.”

— Former TLC Networks President

“Andrew is awesome! He will make any organization better. Also, he will make your life easier through his ability to span multiple different technical areas, ability to network with the organization, not just address his specific area but ability to lean in and help in technical areas outside of his specific remit. He is proactive in his communication, proactive in his maintenance and upkeep of systems, is there at a drop of a hat when an issue arises. He is forward thinking and able to anticipate issues, short and long term, and address those through action and business cases to obtain buy in.”

— David Middendorf, VP 84.51 Engineering - Commercial Insights & Loyalty

Resume

Download my full resume for a comprehensive view of my professional experience and skills.

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Experience Snapshot

  • Technical Director, Infrastructure & Data Center Ops Manager
    84.51°, Cincinnati, OH
    Mar 2012 – Mar 2025
  • Founder & Freelance IT Consultant
    agh3 IT Services LLC, Shorewood, IL
    Aug 2006 – Aug 2016

Core Highlights & Competencies

  • Directed enterprise infrastructure strategies, leading teams of 4–13 engineers across storage, network, and security.
  • Managed Dell ECS, PowerScale, Oracle ZFS, PureStorage, and Synology, ensuring availability and disaster recovery readiness.
  • Implemented automation (Ansible, PowerShell, Bash) to streamline operations—cutting change tickets by 90%.
  • Achieved NIST SP 800-53 compliance and led DR execution during a frozen-pipe incident (restoration in 18 hours).
  • Founded and scaled agh3 IT Services LLC, delivering consulting and support to SMBs and non-profits (network design, hosting, backup).

Contact

Get In Touch

Email: andrew@hargreave.net

Phone: (815) 768-1270

Location: Shorewood, IL (serving clients nationwide)

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